Last updated: May 9, 2026
1. Introduction
Bryx Digital ("we," "our," or "us") operates the digital marketing agency and website available at bryxdigital.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, inquire about our services, or engage us for digital marketing and lead generation services. By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide directly: Name, email address, phone number, and business details (such as trade type, revenue, and marketing goals). Payment information for our services is processed securely through Stripe; we do not store your credit card details on our servers.
Client and Lead Data: As a digital marketing agency, we manage, generate, and optimize marketing funnels, landing pages, and advertising campaigns that capture information about your potential customers and leads ("Customer Data"). You are responsible for ensuring you have the necessary consent to collect, store, and allow us to process this data.
Information collected automatically: IP address, browser type, device information, and usage patterns collected via cookies, Meta Pixels, Google Tags, and similar tracking technologies when you interact with our website.
Information from third parties: If you connect or grant us access to third-party marketing and advertising platforms (e.g., Google Ads, Facebook, Instagram, TikTok), we receive data such as ad performance metrics, lead information, or account analytics as permitted by your settings on those platforms.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, optimize, and improve Bryx Digital marketing campaigns and services.
- Process onboarding transactions and send related administrative information.
- Send transactional, operational, and promotional communications regarding your marketing campaigns (you may opt out of promotional messages at any time).
- Respond to questions, strategy inquiries, and provide client support.
- Monitor and analyze marketing performance, conversion rates, and traffic patterns to improve client ROI.
- Comply with legal obligations.
4. SMS and Phone Communications
By providing your phone number, you consent to receive SMS messages from Bryx Digital for account updates, campaign notifications, and service-related alerts. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
Privacy of Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties for any reason.
5. Cookies and Tracking
We use cookies and similar tracking technologies (such as tracking pixels) to monitor activity on our website and analyze marketing performance. You can instruct your browser to refuse all cookies, though some features of our website or lead generation funnels may not function properly without them.
6. Sharing Your Information
We do not sell, trade, or rent your personal business or lead information. We share data only with trusted Sub-Processors and tools who help us execute our marketing services:
Infrastructure & Website: Web hosting providers and Cloudflare.
Payments: Stripe.
Marketing Operations & Automations: GoHighLevel / agency CRM tools (used internally to manage lead delivery), Twilio (SMS notifications), Postmark/SendGrid (Email notifications).
AI Processing: Internal AI tools (e.g., OpenAI, Anthropic) used solely to assist in copy generation or automated lead triage. Data shared with these providers is never used to train their public models.
Analytics & Advertising: Google Analytics, Meta Ads Manager, and Google Ads tracking.We may also disclose information if required by law or in the event of a corporate merger, acquisition, or sale of agency assets.
7. Data RetentionWe retain your personal business information for as long as your client account is active. If you terminate your marketing agreement with us, we generally delete or anonymize your data within 60 days of contract termination, unless legally required to retain it.
You may request immediate deletion of your agency data by contacting hello@bryxdigital.com.
8. Security
We implement industry-standard security measures to protect your information and campaign data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Under Canada’s PIPEDA, and where applicable, the GDPR and CCPA, you have the right to:Access the personal or business information we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your data.
- Withdraw consent for data processing at any time.
- For clients and users in Ontario, Bryx Digital complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). When executing lead generation campaigns, we act as a Data Processor for your Customer Data, while you (the Client) remain the Data Controller. To exercise any of these rights, contact hello@bryxdigital.com.
10. Children's Privacy
Bryx Digital services are exclusively B2B marketing services and are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our agency operations or legal requirements. We will notify you of any major changes by posting the new policy on this page. Continued engagement with Bryx Digital services constitutes acceptance of the updated policy.
12. Contact Us
Company Name: Bryx Digital
Email: hello@bryxdigital.com
Location: Oakville, Ontario, Canada
